Processor and Queue White-out

I recently downloaded Flexsim onto a new computer and the software now "whites" out my processors and queues (see attachment)....how do I fix this? I am not having this problem with the rest of my programs.

Looks for me like a Graphic Card issue, that you do not have a nVidia Card. I would guss that you have a intel internal graphic card.
What you can try to do is to change the Graphic Settings with the Flexsim Graphics Configurator (look in the start menu of your operating system under Flexsim4). High compatibility could be the right option.