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Installation Installation, licensing and hardware issues

  #1  
Old 08-19-2010
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Default license problem relating to adsl

Hi, I am using flexsim 5.0.4 on vista in my home.

When I connect to Intenet through dialing ADSL connection, my flexsim cannot get license. When I disconnet the ADSL connection, my flexsim can get license and works well.

Could someone tell me why?

thanks
  #2  
Old 08-20-2010
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Default

By default, the Flexsim 5 licensing system does not work with remote desktop connections and virtualization.
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  #3  
Old 08-20-2010
zhang xin zhang xin is offline
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Default

Thank you, Bobo.

I don't use remote desktop connection.
I have received the license from flexsim server to my local computer.

Then, if I connect to Intenet, my flexsim still cannot get license. but if i disconnect internet, it works. It seems that it has something to do with address.

I use ipconfig to see my address. it will return different address if i connect to internet(a dynamic ip address allocated by my ISP)
  #4  
Old 08-23-2010
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Default

If you have activated a license to your computer, then it shouldn't need to "get" a license anymore. The license should be available on your local machine whether you are connected to the internet or not.

To answer your question, we will need more information than you are providing on the forum. Please send your question to Tech Support (http://www.flexsim.com/services/support/) with specifics about your problem and account information so you can be properly helped.
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