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  #1  
Old 03-23-2011
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Default Licensing Server Maintenance

Flexsim's license server will be down for maintenance from noon Saturday April 9 through 6pm Sunday April 10 (MDT, GMT-6).

During this interval, you will be unable to activate or return licenses with our license server. We are sorry for the inconvenience. Please plan accordingly.

If you have any questions or comments, please reply below.
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Old 04-09-2011
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Default License Server back up

We were able to do most of our maintenance without interrupting the license server. In the end, it was only down from approximately 11:30am until 12:00pm MDT, Saturday April 9.

At this point our maintenance is complete. Our website, flexsim.com, can already access the license server to display your licenses. Your Flexsim installations may take up to 24 hours to be able to talk to the new license server. This is due to our server being on a new IP address and the time it takes the new DNS record for license.flexsim.com to propagate around the world.

I hope that no one is adversely impacted by this down time. We don't have any further maintenance scheduled, but if/when such is necessary, we will once again announce it in this community forum and on the calendar on our flexsim.com home page.

If any of you are still experiencing problems contacting the license server by Monday April 11, please let me know. I don't expect any problems, however.

Last edited by Ben Wilson; 04-09-2011 at 12:36 PM.
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Old 09-21-2012
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Default

FlexSim's license server will be down for maintenance between 12am and 6am on Saturday, Sep 22, 2012 (MDT, GMT-6).

During this interval, you may be unable to activate or return licenses with our license server. Please plan accordingly.

In conjunction with this maintenance, our server is once again moving to a new IP address. The new address may take up to 24 hours to propagate around the world. If you are still experiencing any issues on Sunday, Sep 23, please contact us via http://www.flexsim.com/support/.
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Old 09-22-2012
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Default

Our maintenance is complete. The website can already access the license server to display your licenses. Your FlexSim installations may take up to 24 hours to be able to talk to the new license server. This is due to our server being on a new IP address and the time it takes the new DNS record for license.flexsim.com to propagate around the world.

I hope that no one is adversely impacted by this down time. We don't have any further maintenance scheduled, but if/when such is necessary, we will once again announce it in this community forum and on the calendar on flexsim.com's home page.

I don't expect that there will be any problems with the license server's new IP address, but if there are, please let us know at http://www.flexsim.com/support/.

Thanks!
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  #5  
Old 02-13-2013
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Default License Server - technical difficulties

Our license server is currently down. We're working as fast as possible to get it back up.

At this point we don't know the cause, and I don't feel confident enough to offer any guesses. But when we find out we'll do our best to ensure that it doesn't become a problem again.

Sorry for the interruption in our services.
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Old 02-15-2013
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Default

Sorry - I thought that I'd updated this thread.

We got the license server back up and running a couple of hours after this announcement. It looks like it was a hard drive problem on the system.

Thanks.
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